Questão 96592

In legal and contractual English, the distinction between different modal and semi-modal verbs expressing obligation can have significant financial and operational repercussions. Consider a scenario where an international logistics company is reviewing its service level agreement (SLA) with a major client. The original draft, written by a non-native speaker, contains a clause: 'The supplier must have all shipments processed by 5 PM.' The legal team, aiming for a less rigid and more collaborative tone while maintaining the core requirement, proposes a revision. They are concerned that 'must have' implies an absolute, almost moral, obligation imposed by the speaker, whereas the intention is to reflect an obligation arising from external regulations and agreed-upon operational procedures. Which of the following phrasings, using a form of 'HAVE', best captures this nuance of external obligation, making it clear that the requirement is based on established rules rather than the client's unilateral command?