Questão
ID 1342777Disciplina: Tecnologia da Informação
Assunto: Processos da Transição de Serviço
Ano: 2015 Banca: FCC - Fundação Carlos Chagas Órgão: Tribunal Regional Eleitoral do Amapá
According to ITIL v3, configuration item is any component or other service asset that needs to be managed in order to deliver an
IT service. Information about each configuration item is recorded in a configuration record within the configuration management
system and is maintained throughout its lifecycle by service asset and configuration management. Configuration items are under
the control of
IT service. Information about each configuration item is recorded in a configuration record within the configuration management
system and is maintained throughout its lifecycle by service asset and configuration management. Configuration items are under
the control of